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Privacy policy
Here we'll help you understand how Pinknoise offers delivery methods, how much they can cost and the timescale

YOUR PRIVACY IS IMPORTANT TO US

This Privacy Policy governs the manner in which Pinknoise systems Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the pinknoise-systems.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Pinknoise systems Ltd.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

USERS MAY, HOWEVER, VISIT OUR SITE ANONYMOUSLY

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Digital and Direct Marketing

When you place an order on our website, or sign-up to our newsletter, we will send you occasional marketing via email and SMS. This will include newsletters, discounts, promotions, campaigns, and sales. Our interest is the get our customers the best price for the products they want by making sure they’re aware of such promotions.

In order to send our customers electronic marketing, our customers agree to our privacy policy at check-out or by signing up to the newsletter. We will not send any customers electronic marketing if they haven’t agreed to the privacy policy according to Art. 6 (1) 1 lit. a) GDPR.

We do not share any personal information with any third parties, suppliers or other customers. All information is securely stored in our database.

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS or email.

This website also used location tracking which allows us to allocate the correct web shop to our customers. This information isn’t stored or collated as is simply a check on your IP. We wish our customers to have the best journey they can possibly have and this allows us to remove any potential barriers such as being on the incorrect store.

We try not to bombard our customers with electronic marketing, however, if you wish to opt-out of digital marketing, please get in touch by emailing us at webmaster@pinknoise-systems.co.uk.

Upon un-subscription, we will delete your personal information from our marketing database, unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

HOW WE USE COLLECTED INFORMATION

Pinknoise Systems Ltd collects and uses Users personal information for the following purposes: To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To administer content, promotions, surveys or other Site features To send Users information they agreed to receive about topics we think will be of interest to them. To send periodic emails The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related products, or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites, or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

KLARNA FINANCE

In order to offer you Klarna's payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna's own privacy notice.

COMPLIANCE WITH CHILDREN'S ONLINE PRIVACY PROTECTION ACT

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we know are under 13, and no part of our website is structured to attract anyone under the age of 13.

CHANGES TO THIS PRIVACY POLICY

Pinknoise systems Ltd has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

SAFE SHOPPING

All information gathered about you during checkout is transmitted and stored using 128-bit encryption implemented by SSL (Secure Sockets Layer) encryption technology which is an industry-wide protocol devised for the safe transmission of data.

Your payment card data is passed directly to our merchant bank payment gateway via SSL encryption, during the checkout process, and is not stored in any form by ourselves. Our merchant bank payment service providers are Stripe and PayPal, who are certified to the highest level of the Payment Card Industry Data Security Standards (PCI DSS) so you know the transaction data we process is in the safest possible hands. Our SSL Certificate has been issued and authenticated by DigiCert/Thawte who are a wholly owned subsidiary of VeriSign Inc, the world’s largest and most respected issuer of security certificates. General information that we gather, such as names, addresses and telephone numbers are retained to enable us to process your order and dispatch your goods and contact you if we need to with regard to customer services issues. All data is stored in compliance with the 2018 Data Protection Act and Sound Exposure is registered with the Information Commissioner’s Office. We are totally committed to fraud prevention and customer protection. We do not sell, exchange, or share your details with other businesses or organisations whatsoever, so you can purchase with complete confidence. Additionally, we may require customers to satisfy extra security checks. In the main, this is for international customers and we may require a scan of your credit card (front and back) and/or a scan of your passport or other forms of ID. THE PINKNOISE WEBSITE IS PROTECTED BY A THAWTE SSL123 CERTIFICATE Thawte's SSL123 Certificate provides up to 256-bit encryption. Creates a secure, private connection for TLS, server to server communications, mail, and FTP servers. Thawte is trusted by millions of people worldwide. An SSL certificate is a bit of code on your web server that provides security for online communications. When a web browser contacts your secured web site, the SSL certificate enables an encrypted connection. It’s kind of like sealing a letter in an envelope before sending it through the mail. SSL certificates also inspire trust because each SSL certificate contains identification information. When you request an SSL certificate, a third party (such as Thawte) verifies your organization’s information and issues a unique certificate to you with that information. This is known as the authentication process. SHOP WITH CONFIDENCE!

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Pinknoise Systems Europe
Audio House, 1a,
Red Cow Centre,
Robinhood Road,
Ballymount, Dublin 22,
D22 H2P4, Ireland
+353 (1) 4123476
9.00AM - 5.00PM (GMT)
MONDAY - FRIDAY
sales@pinknoise-systems.eu
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